From New Hire to Product Expert: Develop an Effective Product Knowledge Training Program
Effective product knowledge is an essential part of running a successful business. It’s the foundation that helps give your customers the confidence they need in order to purchase from you and ultimately become loyal, repeat buyers. But developing an effective product knowledge training program can be challenging; it requires careful consideration and planning to ensure that your staff learn the necessary information to best serve their customers.
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New Leaf and Company is a executive coaching organization for small and midsize businesses. For more than 25 years we’ve been helping CEOs, business owners and key executives solve their toughest challenges through a comprehensive approach to success. At the heart of our proven formula is confidential peer advisory groups and executive coaching sessions. 